Internet access assistance for families with students at home — Tidewater Telecom, Lincolnville Telephone, and LCI Fiber Optic Network

During the COVID-19 crisis period, the LTC Family of Companies (Lincolnville Telephone, Tidewater Telecom and LCI Fiber Optic Network) will provide the services below for customers and residents with students at home (K-12 and college) who live in our telephone company areas, as well as our current LCI Fiber Optic broadband customers.

For current customers and residents in Tidewater Telecom and Lincolnville Telephone areas, who have students at home:

  • For current DSL customers we will increase their Internet access speeds to the highest level possible (up to 10 Mbps download)  for 2 months, at no additional cost.
  • For current customers who have telephone only, we will provide DSL Internet access up to 10 Mbps download for 2 months free.
  • For other residents in Tidewater and Lincolnville Telephone Company areas who do not have our phone connection, we will provide the phone line and DSL Internet access up to 10 Mbps download for 2 months free.

For LCI Fiber Optic Network customers with students at home:

  • For current customers who have our O.P.E.N.™ Fiber Optic broadband, we will upgrade their service to a maximum of 50 Mbps download for 2 months, at no additional cost.

Call (207) 563-9911 or email billing@tidewater.net  (M-F 8:00AM – 4:00PM)  to contact a Customer Services Rep, regarding this limited-time special offer.

NOTE:

  • At this time, to protect our staff, new DSL installation work will be restricted to the outside of the home only.  Customers will receive instructions for the next steps to complete internet access inside the home.
  • New Installations may be limited by availability of network resources.
  • The service is free for two months and will automatically be disconnected 60 days after the service is installed. You may decide to keep the service: if so, the standard monthly fees will begin on the 61st day.
  • If you do NOT want to keep the service, you must return the modem and all accessories including the box or you will be billed: $49.06 for the 5072 modem or $157.20 for the NL3120 Modem/Router.
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What is fiber optics?

Waves of light carrying data, video & voice through glass strands – thinner than a human hair – but only limited by your imagination.

SPEED

GUARANTEED

With Tidewater Telecom O.P.E.N.™ your speeds are guaranteed. Whether you select 50 or 100 Mbps, you always get what you paid for – guaranteed. Click here to check your current internet speeds now.

DIRECT

PEERING

Love to stream video? We do too. Tidewater Telecom’s Direct Peering connects you directly to Netflix, Amazon, Google, Apple, Hulu – and many more. By connecting directly you avoid the annoying buffering and lags.

HATE

BUFFERING?

The dreaded wheel of death – we hate it too. Tidewater Telecom O.P.E.N.™ is the answer. With virtually unlimited capacity, fiber optic internet gives you the best internet experience – ever.

But how fast is it, really?

Movie Download
Game Download
Social Media Upload

Service details

50 MEG FIBER
50Mbps download/10Mbps upload
$69.95
100 MEG FIBER
100Mbps download/20Mbps upload
$89.95
PLANS INCLUDE

Blazing speeds
No Limits
Minimize buffering
Amazing video streaming
Lightning fast downloads
Direct connections to Google, Netflix, Hulu, Apple & more
Phone and 1000 minutes of long distance in the US & Canada
Standard phone lines or VOIP phone options
Full suite of phone features available (call waiting, caller ID, call forwarding, voice mail, etc — many free!)
Business phone systems our specialty

About us

  • The “LTC Family of Companies” is a family owned Maine business.
  • We own and maintain thousands of miles of phone and fiber optic broadband lines in Maine. Our 50 employees are headquartered in Nobleboro, Maine where we provide: Secure Servers; Digital Switching Hubs; VOIP Soft-switch systems & hosted PBX; Engineering & System Design Department; Network Monitoring Services; a Technical Support Division; and a Customer Service Center
  • LCI Fiber Optic Network is the largest provider of “fiber to the premises” service (FTTP) in all of Coastal Maine
Tidewater Telecom is a member of the LTC Family of Companies.
Shirley Manning
President & Owner
Cathy Pelletier
VP Administration
Randal Manning
VP Engineering and Operations
Rick Manning
VP Engineering and Business Development

Contact us

Tidewater Telecom Customer Service Unit:

Phone: (207) 563-9911 or (207) 785-9911
or toll free: (844) 763-9900

133 Back Meadow Rd
Nobleboro, ME 04555

Email: info@tidewater.net

Hours: 7:30AM – 4:00PM Mon – Fri

Seasonal Service Signup

Tidewater Telecom Tech Support Unit:

Phone & TV

Phone: (207) 563-9931 or (207) 785-9931

Internet

Phone: (207) 563-5018 or (207) 785-5018

Email: support@tidewater.net

Check for an outage

Click here for all terms and conditions.

Click logos below for link and contact info for the Lincolnville Telephone Company and LCI. 

 

© 2019 Tidewater Telecom