Tidewater fiber optic and DSL customers have the option of using up to five tidewater.net email addresses. While the initial email address will need to be created by one of our technicians, additional email addresses can be created directly through our website. This guide will walk you through doing that.


Log in to your account at mail.tidewater.net with your primary tidewater.net email account.

Make sure to choose “Mail Settings” from the “Go to” dropdown menu.


Click the button to “Manage Mailboxes”


Click the “New Mailbox” button


Enter the information for the desired email account and click the “Create Mailbox” button


That’s it! You should get a page with a green message confirming the creation of the new account.