Tidewater Telecom Applications (563/677/644/529/785 phone numbers)
Tidewater Telecom is our company providing broadband fiber optic internet, DSL internet, telephone and TV services in Damariscotta, Newcastle, Nobleboro, Bristol, New Harbor, Pemaquid, Bristol Mills, Chamberlain, South Bristol and more. If you know the services you are signing up for, you can download the appropriate applications below. If you have questions about service availability, call our business office using the contact information to the left.
Lincolnville Networks Applications (763/789 phone numbers)
Lincolnville Networks is our company providing broadband fiber optic internet, DSL internet, telephone and TV services in Lincolnville, Lincolnville Beach, Lincolnville Center, Hope, Searsmont, Camden, Belfast and more. If you know the services you are signing up for, you can download the appropriate applications below. If you have questions about service availability, call our business office using the contact information to the left.
Lincolnville Communications Applications
Lincolnville Communications is our company providing broadband fiber optic internet, DSL internet, telephone and TV services in areas where we operate . If you know the services you are signing up for, you can download the appropriate applications below. If you have questions about service availability, call our business office using the contact information to the left.
- The “LTC Family of Companies” is a family owned Maine business.
- We own and maintain thousands of miles of phone and fiber optic broadband lines in Maine. Our 50 employees are headquartered in Nobleboro, Maine where we provide: Secure Servers; Digital Switching Hubs; VOIP Soft-switch systems & hosted PBX; Engineering & System Design Department; Network Monitoring Services; a Technical Support Division; and a Customer Service Center
- Tidewater Telecom’s Fiber Optic Network is the largest provider of “fiber to the premise” service (FTTP) in all of Coastal Maine
Tidewater Telecom is a member of the LTC Family of Companies.
President & Owner
VP Engineering and Operations
VP Engineering and Business Development
Ask a Geek
Got questions about fiber?
See our FAQs below or Ask a Geek.
Just use the form below to send us a note!
What is a static IP address?
Every device connected to a computer network is assigned a number (an IP address) so that other devices can identify it. This is true for your internal network (your computers/phones and router) and also for the internet, where your router or computer is assigned a publicly visible IP address. The most common method of assigning IP addresses is dynamically (this is called DHCP), which means that they are automatically assigned and rotated among a given pool of users.
This works great when you are connecting to outside servers from your home, as outside servers don’t usually care what IP address you’re coming from. Since dynamically assigned IP addresses can change frequently, there can be problems if you need to connect a server that requires a pre-approved IP address, or if you need to connect to your home computer from somewhere else (though there are now many cloud services which provide this functionality).
This is where a static IP address can help. Rather than belonging to a large group of randomly assigned IP addresses, a static IP address is assigned to one specific user, and only changes if that user requests a change. Static IP addresses are primarily utilized by business and remote workers, but have many possible applications for tinkerers and tech enthusiasts.
What should I look for purchasing a wireless router?
In the world of routers, it can be challenging to distinguish meaningful features from empty jargon. Here are a few common issues and what to look for.
Wireless coverage is probably the biggest question people have about routers, and fortunately, the answer is relatively simple. There is not a major coverage difference among correctly functioning, widely available routers. There’s a simple reason for this. The FCC regulates the maximum power of the transmitters in wireless routers, so they all broadcast with approximately the same strength. There can be minor coverage differences with some high end routers that use a feature called beamforming, but results have been mixed in real world usage.
The only surefire way to improve wireless coverage is through the use of range extenders (also called wifi repeaters) or access points. A range extender is a device which wirelessly connects to your current network, then rebroadcasts that network to improve range. An access point serves the same function, but uses a wired Ethernet connection.
There are many standards for wireless speeds, from N150 all the way to AC5300, so what do they mean and what do you need? The numbers after the standard (e.g. N150, AC1200) indicate the theoretical speed of the wireless connection in Megabits per second, the same unit your internet speed is measured in.
This means that the first factor in choosing a router is your internet speed. If your router can’t keep up with your internet connection, you will never get full speed using wifi on your connection. As wifi speeds are theoretical, speed drop-off is expected and subject to change with environmental conditions and distance. Because of this, I usually recommend picking a router rated for at least three times the total speed (upload + download) of your internet connection. This means that a customer on a 10×10 OPEN connection (20Mbps total) would be fine with an N150 router, whereas a customer with a 100×100 (200Mbps total) OPEN connection would want at least an N600 router to assure an optimal experience.
If you live in an area with other wireless networks within range, or experience random performance issues on wifi only when signal strength looks ok, I would highly recommend you purchase a dual or triple band router, which broadcasts in the 2.4Ghz and 5Ghz wireless frequencies. Any router rated N450 or higher is dual band, and the extra frequency network can make a big difference in overcoming wireless interference.
Features of interest
The wireless standards and technical details are certainly the most widely marketed router features, but the underlying computing power and software can play just as big, or even bigger, role.
Quality of Service
For customers who work remotely or play online games, a steady connection is top priority. Even high speed connections can experience disruptions due to background processes, like updates, fully saturating the internet connection. Fortunately, there’s an increasingly common feature to help this called quality of service (QoS).
QoS allows your router to manage your bandwidth, so that regardless of network usage, a portion of your connection will remain free for certain uses, like gaming or a VPN connection. This is still largely a feature found on $100+ routers, but many manufacturers have finally started to implement bandwidth management on entry level routers. Many will create their own marketing name, so look for features to manage bandwidth.
If you have equipment on your premises that you’d like to access remotely (like a security camera system), a router featuring DDNS (Dynamic Domain Name Server) can make that process much easier. It allows you to access your home network through a web portal, without the need to manually configure a static IP address for your connection.
Many entry-level routers do not include functionality for a guest network separate from your primary network. If you know this is a feature you need, make sure the router you go with includes it.
What is symmetrical speed?
Every internet connection allows you to both receive data from other sources (websites, Netflix, Spotify) and send data to those same sources and others (sending email, sharing pictures, backing up data). It’s most common for internet service providers to sell connections with very different upload and download speeds, aka an asymmetrical connection. For example, cable ISP upload speeds are typically 10x slower than the download!
Our cutting edge fiber optic network lets us offer fully symmetrical speeds. This means that you can send as quickly as receive, so you’ll never get beaten to sharing something again!
What speed do I need?
There are a lot of factors in determining the best speed level four your needs. A great starting point is to factor in the number of users likely to stream video. Streaming video isn’t the only factor, though it is the biggest bandwidth user these days. Cloud storage/backups and updates can have big impact on your connection when running. Business users and gamers may also benefit from optimizing users for their specific needs. For further questions, call our internet department at 207-763-5018.
Customer Service Office Hours
7:30AM – 4:00PM Mon – Fri
After hours service calls or help desk – call:
Phone: (207) 563-9911
or toll free (844) 763-9900
Click logos below for link and contact info for LCI and the Lincolnville Telephone Company.