{"id":331,"date":"2018-10-17T14:52:56","date_gmt":"2018-10-17T14:52:56","guid":{"rendered":"https:\/\/tidewater.net\/new\/wordpress\/?page_id=331"},"modified":"2021-06-28T15:11:56","modified_gmt":"2021-06-28T15:11:56","slug":"schedule-of-rates-terms-conditions","status":"publish","type":"page","link":"https:\/\/tidewater.net\/index.php\/schedule-of-rates-terms-conditions\/","title":{"rendered":"Schedule of Rates, Terms &#038; Conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;whatisfiber&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;0px|||&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; module_id=&#8221;applynow&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#2e4558&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;0px||20px|&#8221; custom_padding=&#8221;20px||20px|&#8221; custom_css_main_element=&#8221;-webkit-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||-moz-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);&#8221; make_fullwidth=&#8221;on&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; header_font_size=&#8221;40&#8243; background_layout=&#8221;dark&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Schedule of Rates, Terms &amp; Conditions<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.9.7&#8243; header_line_height=&#8221;1.7em&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>The following PDF documents contain the schedules of rates, terms and conditions for Tidewater Telecom, Lincolnville Networks and Lincolnville Communications. A PDF reader is necessary to read these files. You may download Acrobat Reader from\u00a0<a class=\"nonblock\" href=\"http:\/\/adobe.com\/reader\/\">Adobe\u2019s website<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3>Special Offers, Charges, Restrictions, Limitations &amp; Policies<\/h3>\n<ul>\n<li><a href=\"https:\/\/tidewater.net\/documents\/offers-charges-restrictions-TWTLTC.pdf\">Special Offers, Charges, Restrictions, Limitations<\/a><\/li>\n<li><a href=\"https:\/\/tidewater.net\/documents\/voice-service-use-policy.pdf\">Voice Service Use Policy<\/a><\/li>\n<\/ul>\n<h3>Schedules<\/h3>\n<ul id=\"u6188-25\" class=\"list0 nls-None\">\n<li id=\"u6188-3\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/SRTC_TOC_and_Secs_1_and_2.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Schedule of Rates, Terms and Conditions, Table of Contents and Sections 1 and 2<\/a><\/li>\n<li id=\"u6188-6\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/SRTC_Sec_3.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Schedule of Rates, Terms and Conditions, Section 3<\/a><\/li>\n<li id=\"u6188-9\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/SRTC_Sec_4.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Schedule of Rates, Terms and Conditions, Section 4<\/a><\/li>\n<li id=\"u6188-12\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/SRTC_Sec_5_Index_thru_5.5.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Schedule of Rates, Terms and Conditions, Section 5 Index through 5.5<\/a><\/li>\n<li id=\"u6188-15\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/SRTC_Sec_5.6_thru_5.13.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Schedule of Rates, Terms and Conditions, Section 5.6 through 5.13<\/a><\/li>\n<li id=\"u6188-18\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/SRTC_Sec_5.14_thru_5.15.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Schedule of Rates, Terms and Conditions, Section 5.14 through 5.15<\/a><\/li>\n<li id=\"u6188-21\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/SRTC_Sec_5.16_thru_5.18.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Schedule of Rates, Terms and Conditions, Section 5.16 through 5.18<\/a><\/li>\n<li id=\"u6188-24\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/SRTC_Secs_6_7_and_9.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Schedule of Rates, Terms and Conditions, Sections 6, 7 and 9<\/a><\/li>\n<\/ul>\n<h3>Lincolnville Communications<\/h3>\n<ul id=\"u6191-10\" class=\"list0 nls-None\">\n<li id=\"u6191-3\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/LCIIntrastateTermsandConditions.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Intrastate Terms and Conditions<\/a><\/li>\n<li id=\"u6191-6\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/LCIInterstateTermsandConditions.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Interstate Toll Terms and Conditions<\/a><\/li>\n<li id=\"u6191-9\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/index.php\/customer-proprietary-network-information-cpni\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-href=\"page:U22057\">Customer Proprietary Network Information (CPNI)<\/a><\/li>\n<\/ul>\n<h3>Lincolnville Networks &amp; Tidewater Telecom<\/h3>\n<ul id=\"u6129-7\" class=\"list0 nls-None\">\n<li id=\"u6129-3\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/documents\/LTCandTTITollTermsandConditions.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Toll Terms and Conditions<\/a><\/li>\n<li id=\"u6129-6\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/index.php\/customer-proprietary-network-information-cpni\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-href=\"page:U22057\">Customer Proprietary Network Information (CPNI)<\/a><\/li>\n<\/ul>\n<h3>Coastal Telco Services<\/h3>\n<div id=\"u21210-9\" class=\"clearfix colelem\" data-muse-temp-textcontainer-sizepolicy=\"true\" data-muse-temp-textcontainer-pinning=\"true\" data-muse-uid=\"U21210\" data-muse-type=\"txt_frame\" data-ibe-flags=\"txtStyleSrc\">\n<ul id=\"u21210-7\" class=\"list0 nls-None\">\n<li id=\"u21210-6\"><a class=\"nonblock\" href=\"https:\/\/tidewater.net\/wp-content\/uploads\/2019\/02\/broadband-agreement-2019.pdf\">Broadband Service Agreement<\/a><\/li>\n<\/ul>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;aboutus&#8221; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;0px|||0|false|false&#8221; global_module=&#8221;832&#8243; saved_tabs=&#8221;all&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; module_id=&#8221;applynow&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#2e4558&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;0px||20px|&#8221; custom_padding=&#8221;20px||20px|&#8221; custom_css_main_element=&#8221;-webkit-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||-moz-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);&#8221; make_fullwidth=&#8221;on&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; header_font_size=&#8221;40&#8243; background_layout=&#8221;dark&#8221;]<\/p>\n<h1 style=\"text-align: center;\">About us<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2018\/10\/tidewater-web.png&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243;]&nbsp;[\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243;]<\/p>\n<ul>\n<li>The \u201cLTC Family of Companies\u201d is a family owned Maine business.<\/li>\n<li>We own and maintain thousands of miles of phone and fiber optic broadband lines in Maine. Our 50 employees are headquartered in Nobleboro, Maine where we provide: Secure Servers; Digital Switching Hubs; VOIP Soft-switch systems &amp; hosted PBX; Engineering &amp; System Design Department; Network Monitoring Services; a Technical Support Division; and a Customer Service Center<\/li>\n<li>LCI Fiber Optic Network is the largest provider of \u201cfiber to the premise\u201d service (FTTP) in all of Coastal Maine<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;|700|||||||&#8221; text_font_size=&#8221;20&#8243; text_orientation=&#8221;center&#8221;]Tidewater Telecom is a member of the LTC Family of Companies.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font_size=&#8221;20&#8243; background_color=&#8221;#2e4558&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||4px|&#8221; custom_padding=&#8221;10px|10px|10px|10px&#8221; border_radii=&#8221;|5px|5px|0px|0px&#8221;]Shirley Manning[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_orientation=&#8221;center&#8221;]President &amp; Owner[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font_size=&#8221;20&#8243; background_color=&#8221;#2e4558&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||4px|&#8221; custom_padding=&#8221;10px|10px|10px|10px&#8221; border_radii=&#8221;|5px|5px|0px|0px&#8221;]Cathy Pelletier[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_orientation=&#8221;center&#8221;]VP Administration[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font_size=&#8221;20&#8243; background_color=&#8221;#2e4558&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||4px|&#8221; custom_padding=&#8221;10px|10px|10px|10px&#8221; border_radii=&#8221;|5px|5px|0px|0px&#8221;]Randal Manning[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_orientation=&#8221;center&#8221;]VP Engineering and Operations[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font_size=&#8221;20&#8243; background_color=&#8221;#2e4558&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||4px|&#8221; custom_padding=&#8221;10px|10px|10px|10px&#8221; border_radii=&#8221;|5px|5px|0px|0px&#8221;]Rick Manning[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_orientation=&#8221;center&#8221;]VP Engineering and Business Development[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2018\/10\/family-owned-pics.jpg&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243;]&nbsp;[\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;contactus&#8221; _builder_version=&#8221;3.17.2&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;0px|||&#8221; global_module=&#8221;550&#8243;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; module_id=&#8221;applynow&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#2e4558&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;0px||20px|&#8221; custom_padding=&#8221;20px||20px|&#8221; custom_css_main_element=&#8221;-webkit-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||-moz-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);&#8221; make_fullwidth=&#8221;on&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; header_font_size=&#8221;40&#8243; background_layout=&#8221;dark&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Contact us<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.9.7&#8243; text_orientation=&#8221;center&#8221;]<\/p>\n<p><strong>Tidewater Telecom Customer Service Unit:<\/strong><\/p>\n<p>Phone: <a href=\"tel:12075639911\"><strong>(207) 563-9911<\/strong><\/a><strong>\u00a0or <a href=\"tel:2077859911\">(207) 785-9911<\/a><\/strong><br \/>or toll free: <a href=\"tel:18447639900\"><strong>(844) 763-9900<\/strong><\/a><\/p>\n<p>133 Back Meadow Rd<br \/>Nobleboro, ME 04555<\/p>\n<p><strong>Email: <a href=\"mailto:info@tidewater.net\">info@tidewater.net<\/a><\/strong><\/p>\n<p><strong>Hours:<\/strong> 7:30AM \u2013 4:00PM Mon \u2013 Fri<\/p>\n<p><strong><a href=\"https:\/\/tidewater.net\/index.php\/seasonal\/\" title=\"Seasonal Service Signup\">Seasonal Service Signup<\/a><\/strong><\/p>\n<p><a href=\"https:\/\/tidewater.net\/index.php\/ebb-program\/\" title=\"Emergency Broadband Benefit Program\"><strong>Click here for information about the Emergency Broadband Benefit Program<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/tidewater.net\/index.php\/employment\/\"><strong>Employment opportunities<\/strong><\/a><\/p>\n<p><strong><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_orientation=&#8221;center&#8221;]<\/p>\n<p><strong>Tidewater Telecom Tech Support Unit:<\/strong><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Phone &amp; TV<\/strong><\/span><\/p>\n<p>Phone: <strong><a href=\"tel:12075639931\">(207) 563-9931<\/a>\u00a0or <a href=\"tel:12077859931\">(207) 785-9931<\/a><\/strong><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Internet<\/strong><\/span><\/p>\n<p>Phone: <a href=\"tel:12075635018\"><strong>(207) 563-5018<\/strong><\/a><strong>\u00a0or <a href=\"tel:12077855018\">(207) 785-5018<\/a><\/strong><\/p>\n<p><strong>Email: <a href=\"mailto:support@tidewater.net\">support@tidewater.net<\/a><\/strong><\/p>\n<p><a href=\"https:\/\/lcitidewatertelecom.statuspage.io\/\"><strong>Check for an outage<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/tidewater.net\/index.php\/schedule-of-rates-terms-conditions\/\">Click here for all terms and conditions.<\/a><\/p>\n<p>Click logos below for link and contact info for<strong>\u00a0the Lincolnville Telephone Company\u00a0<\/strong>and\u00a0<strong>LCI.\u00a0<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; 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