{"id":874,"date":"2019-05-08T14:27:22","date_gmt":"2019-05-08T14:27:22","guid":{"rendered":"https:\/\/tidewater.net\/?page_id=874"},"modified":"2025-03-03T21:01:09","modified_gmt":"2025-03-03T21:01:09","slug":"online-billing-old","status":"publish","type":"page","link":"https:\/\/tidewater.net\/index.php\/online-billing-old\/","title":{"rendered":"Setting Up an Online Billing Account"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;whatisfiber&#8221; _builder_version=&#8221;3.22.3&#8243; custom_padding=&#8221;0px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; module_id=&#8221;applynow&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#2e4558&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;0px||20px|&#8221; custom_padding=&#8221;20px||20px|&#8221; custom_css_main_element=&#8221;-webkit-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||-moz-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);&#8221; make_fullwidth=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.14.7&#8243; header_font_size=&#8221;40&#8243; background_layout=&#8221;dark&#8221; display_conditions=&#8221;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&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Setting Up an Online Billing Account<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.14.7&#8243; header_font_size=&#8221;40&#8243; background_layout=&#8221;dark&#8221; display_conditions=&#8221;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&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Online Billing &#8212; Temporarily Offline<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,3_5,1_5&#8243; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.14.7&#8243; header_line_height=&#8221;1.7em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div id=\"wufoo-zmlohww1q8ksxf\">\n<div id=\"u16093-10\" class=\"clearfix colelem\" data-muse-temp-textcontainer-sizepolicy=\"true\" data-muse-temp-textcontainer-pinning=\"true\" data-muse-uid=\"U16093\" data-muse-type=\"txt_frame\" data-ibe-flags=\"txtStyleSrc\">\n<h4><strong>Online Bill Payment<\/strong><\/h4>\n<p>When registering for online bill pay, you will be prompted for two pieces of information,\u00a0<strong>Service Account<\/strong> and <strong>Security Code<\/strong>.<\/p>\n<p><strong>Service Account<\/strong> is your account number. You can find it on the right side of your bill\u2019s Payment Stub. See the example below to locate your account number.<\/p>\n<p><strong>Security Code<\/strong> is a combination of 2 numbers from your bill\u2019s payment stub:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>3-digit Company Code<\/strong> \u2013 The 3-digit company code is in the upper left corner. Omit the first \u201c0\u201d from the code.<\/li>\n<li><strong>Last 4 digits of your service number<\/strong> \u2013 Find the service below the Due Date. It will show either Phone Number, Internet, or Video. Use the last 4 digits of that service number.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>The example below shows your payment stub and highlights your <strong>Account Number<\/strong> and the 2 components that make up the <strong>Security Code<\/strong>:<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;0.8px&#8221; custom_margin=&#8221;||7px|||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2023\/03\/Security-Code.png&#8221; title_text=&#8221;Security Code&#8221; url=&#8221;#paymentstub&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_divider _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;0.8px&#8221; custom_margin=&#8221;||7px|||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;22.8px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>How to Sign Up<\/strong><\/h4>\n<p>To register for online billing, click on the company name below where you pay your monthly bill:<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;3.25&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;https:\/\/tidewater.net\/billpay\/tidewaterTelecomWelcome.html&#8221; button_text=&#8221;Tidewater Telecom, Inc.&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;3.22.7&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_bg_color=&#8221;rgba(44,126,193,0.62)&#8221; button_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2018\/10\/tw-logo-transparent-500.png&#8221; url=&#8221;https:\/\/tidewater.net\/billpay\/tidewaterTelecomWelcome.html&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;https:\/\/tidewater.net\/billpay\/lincolnvilleNetworksWelcome.html&#8221; button_text=&#8221;Lincolnville Networks, Inc. &#038; Lincolnville Telephone Company&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;3.22.7&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_bg_color=&#8221;#7b151a&#8221; button_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2018\/10\/ltc-web.png&#8221; url=&#8221;https:\/\/tidewater.net\/billpay\/lincolnvilleNetworksWelcome.html&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243; width=&#8221;77%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;https:\/\/tidewater.net\/billpay\/lincolnvilleCommWelcome.html&#8221; button_text=&#8221;Lincolnville Communications, Inc.&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;3.22.7&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_bg_color=&#8221;#7b151a&#8221; button_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2018\/10\/lci-web.png&#8221; url=&#8221;https:\/\/tidewater.net\/billpay\/lincolnvilleCommWelcome.html&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_2,1_4&#8243; _builder_version=&#8221;3.25&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Paperless billing<\/h2>\n<p>Once you have set up an online account, you may set up paperless billing. <a href=\"https:\/\/tidewater.net\/index.php\/paperless-billing-enrollment\/\" title=\"Paperless Billing Signup\">Click here to sign up for paperless billing<\/a>.\u00a0 Paperless billing enrollment won\u2019t be completed until you register for Online Bill Pay.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/tidewater.net\/index.php\/paperless-billing-enrollment\/&#8221; button_text=&#8221;Sign up for paperless billing&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;3.22.7&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_bg_color=&#8221;rgba(44,126,193,0.62)&#8221; button_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; display_conditions=&#8221;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&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2025\/02\/Website-Update-banner.png&#8221; title_text=&#8221;Website Update banner&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_blurb title=&#8221;Billing System Maintenance&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|700||on|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We are currently migrating our database to the new payment system.<\/p>\n<p>We cannot accept payments until this process is complete. <br \/>We expect this to be completed by <strong>4pm on Tuesday March 4th<\/strong><em>,<\/em>\u00a0if not sooner.<\/p>\n<p>We apologize for any inconvenience and ask for your patience during this time. Please call our office if you have any questions or concerns. We look forward to serving you even better with our new payment options.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;aboutus&#8221; _builder_version=&#8221;3.22.3&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;0px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; module_id=&#8221;applynow&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#2e4558&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;0px||20px|&#8221; custom_padding=&#8221;20px||20px|&#8221; custom_css_main_element=&#8221;-webkit-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||-moz-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);&#8221; make_fullwidth=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; header_font_size=&#8221;40&#8243; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\">About us<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2018\/10\/tidewater-web.png&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>The \u201cLTC Family of Companies\u201d is a family owned Maine business.<\/li>\n<li>We own and maintain thousands of miles of phone and fiber optic broadband lines in Maine. Our 50 employees are headquartered in Nobleboro, Maine where we provide: Secure Servers; Digital Switching Hubs; VOIP Soft-switch systems &amp; hosted PBX; Engineering &amp; System Design Department; Network Monitoring Services; a Technical Support Division; and a Customer Service Center<\/li>\n<li>LCI Fiber Optic Network is the largest provider of \u201cfiber to the premise\u201d service (FTTP) in all of Coastal Maine<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;|700|||||||&#8221; text_font_size=&#8221;20&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]Tidewater Telecom is a member of the LTC Family of Companies.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font_size=&#8221;20&#8243; background_color=&#8221;#2e4558&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||4px|&#8221; custom_padding=&#8221;10px|10px|10px|10px&#8221; border_radii=&#8221;|5px|5px|0px|0px&#8221; global_colors_info=&#8221;{}&#8221;]Shirley Manning<br \/>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]President &amp; Owner<br \/>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font_size=&#8221;20&#8243; background_color=&#8221;#2e4558&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||4px|&#8221; custom_padding=&#8221;10px|10px|10px|10px&#8221; border_radii=&#8221;|5px|5px|0px|0px&#8221; global_colors_info=&#8221;{}&#8221;]Cathy Pelletier<br \/>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]VP Administration<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font_size=&#8221;20&#8243; background_color=&#8221;#2e4558&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||4px|&#8221; custom_padding=&#8221;10px|10px|10px|10px&#8221; border_radii=&#8221;|5px|5px|0px|0px&#8221; global_colors_info=&#8221;{}&#8221;]Randal Manning<br \/>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]VP Engineering and Operations<br \/>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font_size=&#8221;20&#8243; background_color=&#8221;#2e4558&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||4px|&#8221; custom_padding=&#8221;10px|10px|10px|10px&#8221; border_radii=&#8221;|5px|5px|0px|0px&#8221; global_colors_info=&#8221;{}&#8221;]Rick Manning<br \/>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]VP Engineering and Business Development<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2018\/10\/family-owned-pics.jpg&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;contactus&#8221; _builder_version=&#8221;3.17.2&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;0px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_module=&#8221;550&#8243; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; module_id=&#8221;applynow&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#2e4558&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;0px||20px|&#8221; custom_padding=&#8221;20px||20px|&#8221; custom_css_main_element=&#8221;-webkit-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||-moz-box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);||box-shadow: 0px 7px 12px 0px rgba(50, 50, 50, 0.28);&#8221; make_fullwidth=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Contact Us text&#8221; _builder_version=&#8221;3.27.4&#8243; header_font_size=&#8221;40&#8243; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Contact us<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.14.7&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Tidewater Telecom Customer Service Unit:<\/strong><\/p>\n<p>Phone:\u00a0<a href=\"tel:12075639911\"><strong>(207) 563-9911<\/strong><\/a><strong>\u00a0or\u00a0<a href=\"tel:2077859911\">(207) 785-9911<\/a><\/strong><br \/>or toll free:\u00a0<a href=\"tel:18447639900\"><strong>(844) 763-9900<\/strong><\/a><\/p>\n<p>133 Back Meadow Rd<br \/>Nobleboro, ME 04555<\/p>\n<p><strong>Email:\u00a0<a href=\"mailto:info@tidewater.net\">info@tidewater.net<\/a><\/strong><\/p>\n<p><strong>Hours:<\/strong>\u00a07:30AM \u2013 4:00PM Mon \u2013 Fri<\/p>\n<p><strong><a title=\"Seasonal Service Signup\" href=\"https:\/\/tidewater.net\/index.php\/seasonal\/\">Seasonal Service Signup<\/a><\/strong><\/p>\n<p><a href=\"https:\/\/tidewater.net\/index.php\/employment\/\"><strong>Employment opportunities<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Tidewater Telecom Tech Support Unit:<\/strong><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Phone &amp; TV<\/strong><\/span><\/p>\n<p>Phone: <strong><a href=\"tel:12075639931\">(207) 563-9931<\/a>\u00a0or <a href=\"tel:12077859931\">(207) 785-9931<\/a><\/strong><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Internet<\/strong><\/span><\/p>\n<p>Phone: <a href=\"tel:12075635018\"><strong>(207) 563-5018<\/strong><\/a><strong>\u00a0or <a href=\"tel:12077855018\">(207) 785-5018<\/a><\/strong><\/p>\n<p><strong>Email: <a href=\"mailto:support@tidewater.net\">support@tidewater.net<\/a><\/strong><\/p>\n<p><a href=\"https:\/\/lcitidewatertelecom.statuspage.io\/\"><strong>Check for an outage<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/tidewater.net\/index.php\/schedule-of-rates-terms-conditions\/\">Click here for all terms and conditions.<\/a><\/p>\n<p>Click logos below for link and contact info for<strong>\u00a0the Lincolnville Telephone Company\u00a0<\/strong>and\u00a0<strong>LCI.\u00a0<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_6,1_6,1_6,1_6,1_6,1_6&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.14.7&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2018\/10\/ltc-web.png&#8221; url=&#8221;https:\/\/lintelco.net\/&#8221; url_new_window=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;LTC Logo&#8221; _builder_version=&#8221;4.14.7&#8243; custom_padding=&#8221;|||0px||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>\u00a0<\/p>\n<p>[\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2019\/02\/lci-tag.png&#8221; title_text=&#8221;lci-tag&#8221; url=&#8221;http:\/\/lcifiber.net\/&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;LCI OPEN Logo&#8221; _builder_version=&#8221;4.14.7&#8243; custom_margin=&#8221;|-91px||||&#8221; custom_padding=&#8221;|0px||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>\u00a0<\/p>\n<p>[\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Copyright&#8221; _builder_version=&#8221;4.14.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;17px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>\u00a9 2024 Tidewater Telecom<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Popup &#8211; #paymentstub&#8221; module_id=&#8221;paymentstub&#8221; module_class=&#8221;popup&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; da_is_popup=&#8221;on&#8221; da_popup_slug=&#8221;paymentstub&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/tidewater.net\/wp-content\/uploads\/2023\/03\/Security-Code-2048&#215;1020.png&#8221; title_text=&#8221;Security Code&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Setting Up an Online Billing AccountOnline Billing &#8212; Temporarily Offline Online Bill Payment When registering for online bill pay, you will be prompted for two pieces of information,\u00a0Service Account and Security Code. Service Account is your account number. You can find it on the right side of your bill\u2019s Payment Stub. See the example below [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Setting Up an Online Billing Account - Tidewater.net - Connecting Maine to the future!<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tidewater.net\/index.php\/online-billing-old\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Setting Up an Online Billing Account - Tidewater.net - Connecting Maine to the future!\" \/>\n<meta property=\"og:description\" content=\"Setting Up an Online Billing AccountOnline Billing -- Temporarily Offline Online Bill Payment When registering for online bill pay, you will be prompted for two pieces of information,\u00a0Service Account and Security Code. 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