Join a small team connecting Midcoast Maine to cutting edge fiber optic networks.

Why come work with us?

If you want to work on cutting edge internet technology in an environment where everyone knows each others names, we’d love to hear from you.

Please use the Employment Interest Form below. For more information email us at employment@tidewater.net or call 563-9911 and ask for the Human Resource department.

Current Openings

Central Office Technician

    FUNCTIONS:

    • Provision and maintain DSL and Fiber optics services for business and residential customers.
    • Install, provision, and maintain various types of Circuits: Tl, DS3, OC3 and Ethernet.
    • Provision and maintain various types of DSLAMs and related equipment.
    • Maintain various types of CO batteries and power equipment.
    • Maintain and provision of switching platforms, TDM and Soft switch.
    • Ability to install cable raceway, relay racks, fiber management, duct work etc. if needed.
    • Follow up with customers, provide feedback and see problems through to resolution.
    • Ensure proper recording, documentation, and closure of trouble tickets.
    • Participate in rotational “on-call” schedule to cover non-working hours

     

    REQUIRED OR PREFERRED EDUCATION, CERTIFICATIONS, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES:

    • 5+ years of experience in supporting network equipment or phone switching systems.
    • Experience with network protocols: TCP/IP, DHCP etc.
    • Experience with Fiber to the Home Technologies.
    • Experience with either, class 5 TDM switch (Siemens EWSD) or Soft switch (Meta Switch)
    • Working knowledge of Microsoft Office Suite.
    • Ability to prioritize workload based on due dates.
    • Ability to coordinate, organize and prioritize multiple tasks/projects and follow through to completion.
    • Strong attention to detail.
    • Self-motivated, responsible and enjoy being part of a team.
    • Periodically work flexible hours to meet customer’s needs or perform maintenance.

    Employment information

    Tidewater Telecom/Coastal Telco Services is an Equal Opportunity Employer. All hiring decisions are based solely on Qualifications, Experience, and Business Needs.