Setting Up an Online Billing Account

When registering for online bill pay, you will be prompted for two pieces of information, Security Code and Service Account.

Security Code: This is your company number and the last 4 digits of your phone number, internet or video: Example: 2315678

Company numbers are 231 for Tidewater Telecom, Inc. customers, 702 for Lincolnville Network, Inc. customers and 703 for Lincolnville Communication, Inc. customers.

Service Account: Your account number on your bill including leading zeros (10 digits) Example: 00000002399

If this is your first time viewing or paying your bill online, please be sure you know your registration information before you continue.

Click on the company name that you pay your monthly bill to.

Paperless billing

Once you have set up an online account, you may set up paperless billing. Click here to sign up for paperless billing.  Paperless billing enrollment won’t be completed until you register for Online Bill Pay.

About us

  • The “LTC Family of Companies” is a family owned Maine business.
  • We own and maintain thousands of miles of phone and fiber optic broadband lines in Maine. Our 50 employees are headquartered in Nobleboro, Maine where we provide: Secure Servers; Digital Switching Hubs; VOIP Soft-switch systems & hosted PBX; Engineering & System Design Department; Network Monitoring Services; a Technical Support Division; and a Customer Service Center
  • LCI Fiber Optic Network is the largest provider of “fiber to the premise” service (FTTP) in all of Coastal Maine
Tidewater Telecom is a member of the LTC Family of Companies.
Shirley Manning
President & Owner
Cathy Pelletier
VP Administration
Randal Manning
VP Engineering and Operations
Rick Manning
VP Engineering and Business Development

Contact us

Tidewater Telecom Customer Service Unit:

Phone: (207) 563-9911 or (207) 785-9911
or toll free: (844) 763-9900

133 Back Meadow Rd
Nobleboro, ME 04555

Email: info@tidewater.net

Hours: 7:30AM – 4:00PM Mon – Fri

Seasonal Service Signup

Tidewater Telecom Tech Support Unit:

Phone & TV

Phone: (207) 563-9931 or (207) 785-9931

Internet

Phone: (207) 563-5018 or (207) 785-5018

Email: support@tidewater.net

Check for an outage

Click here for all terms and conditions.

Click logos below for link and contact info for the Lincolnville Telephone Company and LCI. 

 

© 2019 Tidewater Telecom